GDPR Data Protection and Privacy Policy
for Convertify All-in-One File Converter
Effective Date: March 19, 2025
Quick Navigation
Introduction
This policy explains how Convertify All-in-One File Converter ("the Software") collects, uses, and protects personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws. By using the Software, users consent to the collection and use of their personal data as described herein.
Data Collection
When you activate a license for the Software, the following personal data is collected:
- Your computer's IP address
- Your machine ID
- Your email address
This information is gathered solely for license verification, customer support, fraud prevention, and to enhance overall security.
Legal Basis for Processing
The processing of personal data is carried out based on the following legal grounds:
- The necessity to perform a contract (i.e., to validate and manage your Software license)
- Our legitimate interests in preventing unauthorized use and fraud
- Compliance with legal obligations, where applicable
Purpose of Data Processing
The collected data is used exclusively for:
- Authenticating and activating your license
- Providing technical and email support
- Preventing fraudulent activity and unauthorized access
- Maintaining and improving the Software's functionality and security
Data Storage and Retention
All personal data is stored securely on private servers with industry-standard encryption and access controls. Data is retained for as long as your subscription remains active. Should you cancel your subscription, your personal data (including your IP address, machine ID, and email address) will be deleted, unless further retention is necessary for legal or security reasons.
Data Security
We implement technical and organizational measures to safeguard your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. While we strive to protect your data with robust security practices, no method of transmission over the internet or electronic storage is completely secure.
Your Rights Under GDPR
If you are an EU resident, you have the following rights regarding your personal data:
- The right to access – request a copy of your personal data that we hold
- The right to rectification – ask for corrections to any inaccurate or incomplete data
- The right to erasure – request deletion of your personal data under certain conditions
- The right to restrict processing – limit how we process your data
- The right to data portability – receive your data in a structured, commonly used format
- The right to object – challenge the processing of your data based on our legitimate interests
To exercise these rights or if you have any questions regarding your personal data, please contact us at:
International Data Transfers
Should your data be transferred outside the European Economic Area, we will ensure that appropriate safeguards are in place to guarantee the same level of protection as provided under the GDPR.
Complaints and Further Information
If you believe that your data protection rights have been infringed, you have the right to lodge a complaint with your local data protection authority. For further information about how we handle your personal data or to raise any concerns, please contact our support team.
Policy Updates
We reserve the right to update this GDPR Policy from time to time to reflect changes in our data processing practices or legal requirements. Any material changes will be communicated through an in-Software notification or via email, and continued use of the Software after such notice constitutes acceptance of the updated policy.
This policy is provided for informational purposes only and should be reviewed periodically to stay informed about our current practices in relation to personal data protection.